Modern Voice Features Designed for Productivity
Transform how your business handles internal and external communication with custom routing, softphone extensions, and rich call management tools.
Intelligent IVR & Auto-Attendant
Guide callers with professional multi-level voice menus, custom time-of-day routing, holiday schedules, and department queues to ensure calls reach the right team instantly.
Softphone Apps & Mobile Extensions
Take your business line anywhere. Softphone integration across iOS, Android, macOS, and Windows allows staff to make and receive business calls seamlessly from any location.
Ring Groups & Hunt Queues
Configure dynamic call distribution strategies (simultaneous ring, round-robin, least-recent) with customizable queue wait music, position updates, and overflow rules.
Voicemail-to-Email Transcription
Never miss a message. Voicemails are instantly converted into audio files and transcribed directly to recipient email inboxes for fast review and response tracking.
Number Porting & DDI Management
Seamlessly port your existing geographic (01/02), non-geographic (03/0800), and international telephone numbers to InfiiniTalk with zero loss of caller identity.
Call Analytics & Reporting
Gain complete visibility over communication performance with real-time call logging, peak hour traffic analytics, agent activity metrics, and downloadable reports.
InfiiniTalk User Seat Tiers
Flexible per-user seat pricing matched to your office setup, with complete scalability as your workforce grows.
InfiiniTalk Lite
Essential VoIP extensions for desk-bound staff, hot-desks, and standard office phones.
- Standard HD Desk Phone Extension
- Voicemail with Email Delivery
- Internal Extension-to-Extension Dialing
- Standard Ring Group Participation
InfiiniTalk Professional
Advanced desk phone capabilities for team leaders, managers, and high-volume office users.
- Everything in Lite Tier
- Multi-Line HD Desk Phone Provisioning
- Voicemail-to-Email Audio & Transcription
- Custom Follow-Me & Desk Ring Rules
- User Call History & Activity Reporting
Custom Enterprise
For mobile teams requiring softphone apps, call centers, or complex multi-site routing.
- Mobile Softphone Apps (iOS / Android)
- Desktop Softphone Apps (PC / Mac)
- Multi-Level IVR & Dynamic Call Queues
- CRM & Helpdesk Telephony Integrations
- Real-Time Wallboards & InfiiniDesk SLAs
Important Note on Telephony Charges: User seat prices cover internal PBX extension features, seat configuration, and platform management. Business line rental (SIP trunk connections, channel capacity), geographic/non-geographic DDI number allocations, and outgoing call charges are billed separately based on carrier usage.