End-to-End Operational IT Management
We take complete ownership of your technology environment, allowing your team to focus on core operations while we handle infrastructure resilience.
Cloud & Data Migrations
Seamless execution of split-delivery weekend migrations from Google Workspace to Microsoft 365, handling legacy mailboxes, domain configurations, and group permissions with zero operational downtime.
Proactive Systems Health
ontinuous monitoring of server clusters, cellular failover paths, and local network architecture to identify and remediate potential hardware faults before they impact productivity.
Identity & Security
Centralised identity management, multi-factor authentication enforcement, conditional access policies, and automated device onboarding across Microsoft Intune and Entra ID.
Backup & Data Protection
Automated cloud backup architectures, immutable snapshot retention, and disaster recovery planning across all Microsoft 363, Google Workspace, and local server storage environments.
Workstation Lifecycle
Hardware provisioning, OS imaging, deployment, and rapid remote diagnostics. Fast turnarounds on logic board repairs and screen replacements via our integrated InfiiniMend platform.
Infrastructure Engineering
Full deployment of managed switches, VLAN segmentation, Wi-Fi 6 APs, and outdoor cellular failover nodes designed for seamless commercial site connectivity.
Zero-Downtime Tenant & Email Migrations
Transitioning cloud tenants shouldn't disrupt business operations. Our engineering approach guarantees structured, out-of-hours data transfer with complete integrity.
- Out-of-Hours Execution: Complex split-delivery migrations completed over weekends to ensure Monday morning readiness.
- Group Mailbox Mapping: Precise mapping of shared mailboxes, legacy email archives, and corporate distribution groups.
- DNS & MX Management: Fully coordinated domain handover, SPF, DKIM, and DMARC alignment for guaranteed deliverability.
Microsoft 365 & Workspace
We handle complete handovers between major cloud ecosystems, including custom domain routing and end-user profile configuration.
Service Level Agreements (SLAs)
Fixed 24-month support agreements built around your operational requirements, offering predictable monthly billing and clear escalation paths.
Standard Support
Essential IT support and remote management for growing teams.
- Business hours helpdesk (8am - 6pm)
- 1-Hour critical response time
- Remote patching & monitoring
- Microsoft 365 license administration
Enterprise Managed
Complete systems engineering ownership with out-of-hours critical coverage.
- Direct engineering escalation
- 15-Minute critical incident SLA
- Out-of-hours weekend migration budget
- Dedicated Lead Systems Engineer
- On-site local callouts (Hampshire area)
Infrastructure Partner
Bespoke SLA structuring for multi-site operations and media networks.
- Custom multi-site WAN redundancy
- Annual on-site PAT compliance testing
- Dedicated 5G cellular failover hardware
- Direct board-level IT strategy consulting